Chargeback and Refund Policy

Chargeback and Refund Policy

Last Updated: [29-12-2025]

At UnilinxWeb (https://unilinxweb.com), we strive to provide high-quality digital services and customer satisfaction. This Chargeback and Refund Policy outlines the conditions under which refunds and chargebacks may be requested.


1. Refund Policy

Due to the nature of our digital services and products, all sales are generally non-refundable once the service has been delivered or access has been provided.

Refunds may only be considered under the following circumstances:

  • The service was not delivered as described.

  • A duplicate payment was made by mistake.

  • A technical error on our platform resulted in incorrect billing.

All refund requests must be submitted within 7 days of the purchase date.


2. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Change of mind after purchase.

  • Lack of usage or failure to understand the service.

  • Violation of our Terms & Conditions.

  • Services already completed or partially used.

  • Delays caused by third-party platforms, hosting providers, or payment gateways.


3. Chargeback Policy

Customers are encouraged to contact us first before initiating a chargeback with their bank or payment provider.

Unjustified or fraudulent chargebacks may result in:

  • Immediate suspension of services

  • Permanent account termination

  • Legal action if required

We reserve the right to dispute chargebacks that do not comply with our policies.


4. How to Request a Refund

To request a refund, please contact us with the following details:

  • Full Name

  • Email Address

  • Order ID / Transaction ID

  • Reason for refund

📧 Email: support@unilinxweb.com
🌐 Website: https://unilinxweb.com

Our team will review your request and respond within 3–5 business days.


5. Policy Changes

UnilinxWeb reserves the right to modify this policy at any time without prior notice. Changes will be effective immediately upon posting on this page.


6. Contact Us

If you have any questions regarding this policy, please contact us at:

📧 support@unilinxweb.com